SERVICES

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This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.

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  • Your phone answered the way you want

  • Your dispatch instructions followed

  • 24 hour service, 365 days a year

  • Calls recorded for quality assurance

Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate person that can help the customer.

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  • Act as human answering service outside or during business hours for a variety of businesses

  • Greet customers warmly and ask how to help

  • Transfer calls

  • Relay verbal messages

  • Record and deliver messages

  • Call the appropriate person requested by caller

  • Page individuals and inform them of message

  • Refer caller to emergency numbers if necessary

  • Store messages

  • Operate computer system

  • Arrange conference call

  • Schedule or cancel appointments

  • Answer caller's questions

  • Monitor alarm systems

  • Proofread messages

  • Perform other clerical duties as necessary

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